TY  - ADVS
ED  - CRM Productions.
ED  - CRM/McGraw-Hill Films.
TI  - Communicating non-defensively: don't take it personally 
AV  - HF5549.5.C6 
PY  - 1982///
CY  - Del Mar, CA
PB  - CRM/McGraw-Hal Films
KW  - Communication in personnel management
KW  - Interpersonal communication
KW  - Defense mechanisms (Psychology)
N1  - Title from data sheet; Intended audience: Senior high school through college students and adults; Issued also as videorecording
N2  - Uses a series of vignettes to illustrate common examples of defensive behavior. Shows steps to ease this behavior with the viewpoint of enhancing relationships with both subordinates and superiors
ER  -