01371agm a2200349u 4500 994932030102311 20260227104058.0 mrucaaad 830118s1982 cau022 e 0mleng c 82700647 /F (TU)000493203UTK01 519366 (OCoLC)09350299 CRM/McGraw-Hill Films DLC TKN TKNk HF5549.5.C6 HF5549.5.C6 C65 1982 HF5549.5.C6C65 1982 Communicating non-defensively [motion picture] : don't take it personally / CRM Productions. Del Mar, CA : CRM/McGraw-Hal Films, 1982. 1 film reel (22 min.) : sd., col. ; 16 mm. + 1 leader's guide. Title from data sheet. Intended audience: Senior high school through college students and adults. Issued also as videorecording. Uses a series of vignettes to illustrate common examples of defensive behavior. Shows steps to ease this behavior with the viewpoint of enhancing relationships with both subordinates and superiors. Communication in personnel management. Interpersonal communication. Defense mechanisms (Psychology) CRM Productions. CRM/McGraw-Hill Films. primo 83 83