TY  - ADVS
AU  - Matulavich,Peter
TI  - Dealing with difficult people: the manager's guide to dangerous animals 
PY  - 1984///
CY  - New Brunswick, N.J.
PB  - Phoenix/BFA
KW  - Personnel management
KW  - Deviant behavior
N2  - Discusses difficult, problem personalities in work situations. Shows how to identify these personalites and how to tame them
ER  -