Dealing with difficult people  the manager's guide to dangerous animals /  [videorecording] : 
a film by Peter Matulavich. 
 - New Brunswick, N.J. :  Phoenix/BFA,  1984. 
 - 1 videocassette (20 min.) :  sd., col. ;  3/4 in. 
<br/><br/> Discusses difficult, problem personalities in work situations. Shows how to identify these personalites and how to tame them. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personnel management.<br/>Deviant behavior.