Communicating non-defensively don't take it personally /

Communicating non-defensively don't take it personally / [motion picture] : CRM Productions. - Del Mar, CA : CRM/McGraw-Hal Films, 1982. - 1 film reel (22 min.) : sd., col. ; 16 mm. + 1 leader's guide.

Title from data sheet. Intended audience: Senior high school through college students and adults. Issued also as videorecording.

Uses a series of vignettes to illustrate common examples of defensive behavior. Shows steps to ease this behavior with the viewpoint of enhancing relationships with both subordinates and superiors.

82700647 /F


Communication in personnel management.
Interpersonal communication.
Defense mechanisms (Psychology)

HF5549.5.C6

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